TERMS OF SERVICE

Last Updated: January 28, 2026

These Terms of Service (“Terms”) govern your access to and use of the Outrider Analytics website, applications, courses, certifications programs and learning management system (collectively, the “Platform”), operated by Outrider Analytics,  Inc., a Virginia corporation (hereinafter, “Company,” “we,” “us,” or “our”).

By creating an account, accessing the Platform, or using any course content, you acknowledge that you have read, understood, and agree to be bound by these Terms.  Please read these Terms carefully as they will govern your use of the Platform and your relationship with us. 

1. Using the Platform

Who May Use the Platform

Note: Any use or access by anyone under the age of 18 is strictly prohibited.

Additionally, you may use the Platform only if you:

  • can form a binding contract with Company;

  • comply with these Terms and all applicable laws, and our policies (course-specific eligibility requirements, and any other policies that may be applicable from time to time (“Policies”); and

  • are over the age at which you can provide consent to data processing under the laws of your country. Any violation of our Terms, applicable laws, or Policies may result in your access to all or part of the Services being suspended, disabled, or terminated.

If you are using the Platform on behalf of an organization, you represent that you have authority to bind that organization.

When you create an account, and when you subsequently use certain features, you must provide us with accurate and complete information, and you agree to update your information to maintain its accuracy and completeness.

Description of Services

The platform may provide some or all of the following services (“Services”):

  • Online and virtual training and educational courses

  • Professional certification programs

  • Digital learning materials

  • Assessments, quizzes, and progress tracking

Grant of Rights to Use the Platform and Services

Subject to these Terms and our Policies, we grant you a limited, personal, non-exclusive, non-transferable, and revocable license right to use the Platform and our Services. The rights granted herein are only for your personal use unless you obtain our written permission otherwise. You also agree that you will create, access, and/or use only one user account, unless expressly permitted by Company in writing, and you will not share access to your account or access information for your account with any third party. Using our Platform and/or Services does not give you or any third party ownership of or any intellectual property rights in our Platform, our Services or the content you access.

2. Content Offerings

Changes to Content Offerings

Company may offer courses and content ("Content Offerings") developed internally or as provided by third party content providers  ("Content Providers").  Company reserves the right to remove, cancel, interrupt, or modify any Content Offerings.  Content Offerings are subject to the Disclaimers and Limitation of Liability sections below.

No Academic Credit

Company does not grant academic credit for the completion of Content Offerings. Company, has no obligation to have Content Offerings recognized by any educational institution or accreditation organization.  Completion of a course or set of courses does not guarantee certification, licensure, employment, or regulatory approval unless explicitly stated in writing by Company.

3. Your Feedback

We welcome your suggestions, ideas, comments, and other feedback regarding the Platform and the Services ("Feedback"). By submitting any Feedback, you grant us the right to use the Feedback without any restriction or any compensation to you. By accepting your Feedback, Company does not waive any rights to use similar or related Feedback previously known to Company, developed by our employees, contractors, or obtained from other sources.

4. Security

While we work to protect the security of your account and related information, Company cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account by emailing institute-alerts@outrideranalytics.com..

In connection with your use of the Platform and the Services, you agree to:

  • Provide accurate, current information

  • Maintain the confidentiality of login credentials

  • Notify Company immediately of unauthorized access

You are responsible for all activity under your account, whether authorized or not.

Company reserves the right to:

  • Suspend or terminate accounts for suspicious or abusive behavior

  • Require identity verification where appropriate

5. Subscription Terms & Billing

Access to the Platform is provided on a recurring subscription basis (monthly, annual, or otherwise as specified at purchase).

By subscribing, you authorize Company to automatically renew your subscription at the then-current rate unless canceled prior to renewal.

You authorize Company (or its payment processor) to charge your payment method for:

  • Recurring subscription fees

  • Applicable taxes

  • Any approved add-ons

You may cancel your subscription through your account settings. Cancellation:

  • Prevents future charges

  • Does not refund previously paid fees

Access remains available through the end of the current billing period.  All subscription fees are non-refundable and partial months are not prorated.

6. Third Party Content

In connection with your use of the Services and/or the Platform, you may have the ability to access and/or use content provided by instructors, other users, and/or other third parties and links to websites and services maintained by third parties. Company cannot guarantee that such third party content will be accurate, error-free, free of material you may find objectionable or otherwise inappropriate or of malware or other code that may harm your computer, mobile device, or any files therein. Company disclaims any responsibility or liability related to your access or use of, or inability to access or use, such third party content.

7. Intellectual Property Rights

Company respects the intellectual property rights of our Content Providers and other third parties.  All Content Offerings including, without limitation, all course videos, all written materials, all exams and assessments and all related logos, trademarks and branding are owned by or licensed to Company and you obtain no rights to any of the foregoing except with respect to your limited right to use the Content Offerings as expressly provided herein.  Company is the exclusive owner of the Platform and the Services and you obtain no rights to the Platform or the Services except with respect to your limited right to use the same as expressly provided herein.

8. Coursework Data

Company may retain and use records of your participation in courses and your use of the Platform, Services and Content Offerings (“Coursework Data”) for educational research, marketing purposes and/or to improve the Platform, Services and/or Content Offerings. Company is the exclusive owner of the Coursework Data provided that any use of the Coursework Data by Company will be on an aggregated basis and your personal identity will not be publicly disclosed in connection with any such usage by Company without your express consent.

9. Certificate Programs

The Services may allow you to enroll in certificate programs or similar programs offered by Company or our Content Providers on the Platform. Nothing in these Terms shall restrict the applicability to you of any policies established by our Content Providers in connection with these programs (e.g., student codes of conduct); such policies shall supplement these Terms and to the extent there is a conflict between such policies and these Terms, as between you and our Content Provider, our Content Provider’s policies shall govern.

Professional licensure, certification, and job requirements for various professions may vary in each state and country, and job requirements may vary by employer. Company does not guarantee licensure, certification or qualification for any profession or job on the basis of your completion of a Content Offering on the Platform. You are advised to research, understand and comply with the requirements in the applicable state and/or country in which you work or intend to work, and to investigate whether the Content Offering in which you intend to enroll meets your academic and/or professional needs before enrolling.

10. Acceptable Use Policies

Permitted Use

You may use the Platform solely:

  • For your personal, educational purposes

  • In accordance with all applicable laws and regulations

You must use the Platform in a manner that:

  • Preserves the integrity of the courses and certifications

  • Respects intellectual property rights

  • Does not interfere with other users’ access or experience

Prohibited Conduct – General

You agree that you will not, directly or indirectly:

  • Use the Platform for any unlawful, fraudulent, or deceptive purpose

  • Violate any local, state, federal, or international law or regulation

  • Impersonate any person or entity or misrepresent your identity or credentials

  • Harass, threaten, abuse, or harm Company personnel or other users

  • Interfere with or disrupt the operation, security, or performance of the Platform

Platform Security & Access Restrictions

You may not:

  • Attempt to gain unauthorized access to the Platform, user accounts, or systems

  • Circumvent, disable, or tamper with:

    • Authentication measures

    • Subscription controls

    • Digital rights management (DRM)

    • Access limitations

  • Probe, scan, or test the vulnerability of the Platform

  • Use bots, scrapers, crawlers, or automated tools to access content

Any attempt to bypass technical or contractual restrictions constitutes a material breach of these Terms.

Content Misuse & Intellectual Property Violations

You may not:

  • Record, download, copy, or reproduce any instructional content, including, without limitation, screenshots, videos, audio, or live sessions

  • Capture or redistribute assessments, quizzes, exams, or answer keys

  • Share, sell, sublicense, or transfer course content or credentials

  • Upload Platform content to third-party platforms, file-sharing services, or AI training datasets

  • Remove copyright notices, watermarks, or branding

Unauthorized content use may result in legal action in addition to termination.

Account Sharing & Subscription Abuse

You may not:

  • Share login credentials with any third party

  • Allow simultaneous access from multiple users under a single account

  • Use the Platform on behalf of another person or organization without authorization

  • Access the Platform after subscription expiration or termination

Company may use technical, geographic, or behavioral monitoring to detect account misuse.

Certification & Assessment Integrity

To protect the credibility of certifications, you agree that you will not:

  • Cheat, collude, or receive unauthorized assistance during assessments

  • Use third parties, AI tools, or external resources during closed-book exams

  • Distribute or solicit exam questions, answers, or scoring criteria

  • Falsely claim certification status or misrepresent credential validity

  • Alter or falsify completion records or certificates

Violations may result in:

  • Revocation of certificates

  • Permanent account termination

  • Notification to third-party credentialing bodies (if applicable)

Prohibited Commercial Activities

You may not use the Platform, Services or Content Offerings to:

  • Compete with Company

  • Create derivative courses or training programs

  • Offer consulting, instruction, or tutoring based on Platform materials

  • Market or advertise third-party products or services

Monitoring & Enforcement

Company reserves the right to:

  • Monitor Platform usage for compliance

  • Investigate suspected violations

  • Suspend or terminate access immediately

  • Disable accounts without refund

  • Pursue legal remedies where appropriate

Enforcement actions are determined at Company’s sole discretion.

11. Modifying or Terminating our Services

Company may add or remove functions, features, or requirements, and we may suspend (to the extent allowed by applicable law) or stop part of our Services altogether. Accordingly, Company may terminate your use of any Service for any reason. If your use of a paid Service is terminated, a refund may be available. We may not be able to deliver the Services or certain Content Offerings to certain regions or countries for various reasons, including due to applicable export control requirements or internet access limitations and restrictions from governments, or for commercial or reputational reasons. None of Company, its Content Providers and instructors, its contributors, sponsors, and other business partners, and their employees, contractors, and other agents (the "Company Parties") shall have any liability to you for any such action. 

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM, CONTENT OFFERINGS AND SERVICES ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. COMPANY SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. COMPANY FURTHER DISCLAIMS ANY AND ALL LIABILITY RELATED TO YOUR ACCESS OR USE OF THE SERVICES OR ANY RELATED CONTENT. YOU ACKNOWLEDGE AND AGREE THAT ANY ACCESS TO OR USE OF THE SERVICES OR SUCH CONTENT IS AT YOUR OWN RISK.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY PARTIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; OR (B) ANY CONDUCT OR CONTENT OF ANY PARTY OTHER THAN THE APPLICABLE COMPANY PARTY, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT. IN NO EVENT SHALL THE COMPANY PARTYS’ AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES, THE PLATFORM, AND/OR THE CONTENT OFFERINGS EXCEED ONE HUNDRED U.S. DOLLARS ($100) OR THE TOTAL AMOUNT OF FEES RECEIVED BY COMPANY FROM YOU FOR THE USE OF PAID SERVICES, WHICHEVER IS GREATER.

YOU ACKNOWLEDGE AND AGREE THAT THE DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THIS TERMS OF USE REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND COMPANY, AND THAT THESE LIMITATIONS ARE AN ESSENTIAL BASIS TO COMPANY'S ABILITY TO MAKE THE SERVICES AVAILABLE TO YOU.

14. Export Controls

By using our Services and the Platform, you are warranting that you are not located in, under the control of, a national of, or ordinarily resident in, any country that is subject to applicable U.S. laws and regulations, or laws of your local jurisdiction, preventing Company from providing you access to the Services, the Platform or the Content Offerings. Your location is determined by your physical location. Use of a virtual private network service, IP routing services, or other similar service for the purpose of circumventing these laws is strictly prohibited.

By using our Services, you are warranting that you are not named on, or controlled by anyone named on, any government prohibited, denied, unverified-party, sanctions, debarment, or exclusion list or export-controlled related restricted party list (collectively, “Sanctions Lists”). You will immediately discontinue your use of the Services if you, or a party exercising control over you, are placed on any Sanctions List. You also warrant that you will not export, re-export, or transfer the Services or any Content Offerings to any country against which the U.S. has embargoed goods or services, or to an entity or person on any Sanctions List, or otherwise use the services in a manner that would be in violation of applicable laws.

Notwithstanding anything to the contrary in these Terms, Company may suspend performance of or terminate any further obligations to you, effectively immediately if you are in breach of the obligations in this section or if the continued provision of our Services to you may, in our sole discretion, result in our commercial or reputational harm.

15. Governing Law and Venue

You agree that these Terms will be governed by the laws of the Commonwealth of Virginia, excluding its conflicts of law provisions.

You and Company submit to the personal jurisdiction of and exclusive venue in the federal and state courts located in and serving Fairfax County, Virginia, USA as the legal forum for any such dispute.

16. General Terms

Revisions to the Terms

We reserve the right to revise the Terms at our sole discretion at any time.  Any revisions to these Terms will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes, via a banner on the website, email notification, another method, or combination of methods. In all cases, your continued use of the Services or the Platform after our publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.

Severability; Waiver

If a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).

Content Providers

Our Content Providers and other service providers are third party beneficiaries of the Terms and may enforce those provisions of the Terms that relate to them.